New commercial customers

If you’re new to using our software and would like to evaluate or test any of our commercial-grade solutions or services, please get in touch with us. One of our sales agents will help you assess your needs and get you set up with our technical team.

Contact technical sales

Binary deliverables – existing customers

Some of our software is delivered as binary files. If you already have an account with us for a binary deliverable, get in touch with the technical sales agent or account manager assigned to you. If you’re having trouble finding that contact, you can also contact us at TUXERA SUPPORT.

This applies to the following list of products:

  • Reliance Velocity (formerly VelocityFS by Tuxera)
  • Fusion File Share by Tuxera (formerly Tuxera SMB)
  • Microsoft exFAT by Tuxera
  • Microsoft FAT by Tuxera
  • Microsoft NTFS by Tuxera (embedded)
  • Microsoft NTFS by Tuxera Enterprise Edition
  • Tuxera APFS
  • Tuxera HFS+

Source-code deliverables

We also have software delivered as source code, as listed below. If you’re an existing customer using these products (including former Datalight customers), and you need access to the version of the software you are currently using or the associated documentation, contact TUXERA SUPPORT. We’ll be more than happy to help!

  • FlashFX Tera
  • Reliance Assure
  • Reliance Edge
  • Reliance EdgeNAND
  • Reliance Nitro
  • Reliance Sense

HCC Embedded customers

HCC Embedded was acquired by Tuxera in 2021. Tuxera also continues to support InterNiche products. For more information, visit InterNiche and NicheStack TCP/IP stack support page.

  • If you bought your product from a distributor or other supplier, contact your local supplier as the first step.
  • If you do not have a valid support contract but would like to renew it, contact your supplier or Tuxera Sales who will be pleased to help you.
  • For information concerning potential vulnerabilities, including former Interniche products, visit this link: security advisories.
  • For support, user manuals, or documentation concerning products concerning products formerly purchased directly from HCC-Embedded, contact us directly through the link below.
  • If you no longer have access to the HCC Embedded ftp server and need help downloading a product, contact us directly through the link below.
  • For more info on the HCC Embedded website and MyHCC support portal closures, check out our FAQ.

Tuxera support

NTFS for Mac customers

Find FAQs and initiate support requests directly from: https://ntfsformac.tuxera.com/faq/.